Unable to connect to server. The firewall may also block the connection.

This issue might be happening due to miss configured Firewall or Windows Defender application.

Disable Windows Defender and other firewalls that might stop your game from connecting to the servers.

Below are CMD commands (open up the command prompt in Admin mode and try entering the following commands)

To check firewall status: 

 netsh advfirewall show all profiles state

Enable and Disable Firewall:

 NetSh Advfirewall set allprofiles state on (Enable)

 NetSh Advfirewall set allprofiles state off (Disable)

Reset firewall:

 netsh advfirewall reset

To Disable Windows Defender:

 sc stop WinDefend

To re-enable Windows Defender:

 sc start WinDefend

If the issue persists, contact PUBG Player Support with the screenshot of the error.

Was this article helpful?
3 out of 58 found this helpful
Have more questions? Submit a ticket