[Xbox] I've exchanged my item for BP by mistake, what can I do?

We'll be able to help you in this case for one time only. Please confirm us the following information:

1. The exact name of the item
2. We will be revoking the BP that you have acquired by exchanging the skin are you okay with this?
3. This is a one-time exception do you agree?

If you wish to proceed further please get back to us with the information above.

Thank you.

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