I want to know more about bans

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Our goal is to provide fair gaming experience for every player. In order to protect fair players we are imposing the following penalties depending on the type of misconduct.


Use, develop, advertise, trade or distribute Unauthorized Programs and Hardware Devices Permanent Ban
Investigate the use of Unauthorized Programs and Hardware Devices 3-day Ban
Modification of Game Client, Servers and Game Data (packet, etc.) Permanent Ban
Exploiting Bugs and Glitches
Permanent Ban
Use of Inappropriate Language 30-day Ban
Promotion or Advertising Permanent Ban
Use of Inappropriate Names 30-day Ban
Teamkilling Permanent Ban
Teaming Permanent Ban
Gameplay Interference 30-day Ban
Stalking Permanent Ban
Publishing Personal Information Permanent Ban
Manipulating Match Results Permanent Ban
Usage of Another User’s Account / Restrict the Usage of Account (for protecting the Account) Permanent Ban
AFK Permanent Ban
Disturbing Business Operations (e.g. spread false information, abuse customer service platform, impersonate oneself as an employee, create and spread rumors or conduct any other acts) Permanent Ban
Abnormal Gameplay 30-day Ban
Attempting Cash Transactions Permanent Ban


Please keep in mind that restrictions cannot be lifted and applied period cannot be reduced even if you contact our support multiple times.

Also, to learn more about the restrictions and how to avoid unpleasant penalties please check out our Rules of Conduct.


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