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  1. PUBG Support
  2. PURCHASES

PURCHASES

Payment errors, missing purchases and refunds.

Lost Items

  • The Key that I bought is gone
  • Lost Item
  • Lost Crates

Purchase Related

  • I bought the game key from the BATTLEGROUNDS homepage, but I haven't received any e-mails yet.
  • I'm curious about the probability of getting a Crate Box.
  • I bought a crate/key but I did not receive it
  • How do I get a refund for my purchased Crate?
  • Is it possible to wear a skirt for a male character?
  • Can I find out what clothing items are included in the Crate?
See all 22 articles

Refund

  • Duplicate Key / Item Purchases
  • How do I apply for a refund?
  • My refund was rejected.
  • I haven't received the refund yet

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