PURCHASES

Lost Items

• The Key that I bought is gone
• Lost Item
• Lost Crates

Purchase Related

• [PS4] When is the release of PUBG on PS4?
• [PS4] What are the benefits of pre-ordering?
• I bought a crate/key but I did not receive it
• I bought the Early Bird Key but haven’t received it yet.
• [Xbox] I haven't received my "G Set".
• I bought the game key from the BATTLEGROUNDS homepage, but I haven't received any e-mails yet.

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Refund

• Duplicate Key / Item Purchases
• [Xbox] I need a refund as the players are getting the game for free now
• How do I apply for a refund?
• My refund was rejected.
• I haven't received the refund yet