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  1. PUBG Support
  2. PURCHASES
  3. Purchase Related

Purchase Related

  • The item that I purchased is gone
  • I bought the game key from the BATTLEGROUNDS homepage, but I haven't received any e-mails yet.
  • How do I get a refund for my purchased Crate?
  • Is it possible to wear a skirt for a male character?
  • Can I find out what clothing items are included in the Crate?
  • How do I acquire clothing items in crates?
  • Are crates only sold for a limited time?
  • Is there anything we should be aware of when trading in the marketplace?
  • I got a crate that I don't want. What do I do?
  • What is a Crate?
  • What is a Steam Wallet?
  • Do I still have access to the community market even when I'm banned?
  • Where can I find the purchase history?
  • What is payment cancellation?
  • Does the Gamescom Crate require a key?
  • Are the Twitch Prime sets and Deluxe sets going to be sold again?
  • How can I refund the game?
  • How much does the game cost?

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