KRAFTON ID is an integrated account system for KRAFTON games and services. We have been receiving various types of inquiries since introducing KRAFTON ID and we are trying to help our users with FAQ and a tailored service based on previous inquiries. If you would like to check your email account info or link & unlink your ID, please refer to FAQ. When changing your nickname or unlinking your KRAFTON ID from STEAM account, please use the CHAT BOT to receive a quick and an accurate answer.
[Refer to FAQ]
1. Checking the email account linked to KRAFTON ID
* FAQ: Link
2. Linking / unlinking KRAFTON ID
* FAQ: Link
[CHAT BOT Support]
1. Changing nickname
- Go to PUBG Support > Open CHAT BOT (speech bubble next to "Contact Us")
a. Select category: KRAFTON ID
b. Enter the nickname you want
c. Enter your personal info (nickname, Steam ID, etc.)
2. Unlinking KRAFTON ID from STEAM
- Go to PUBG Support > Open CHAT BOT (speech bubble next to "Contact Us")
a. Select category: KRAFTON ID
b. Consent - The unlinking service is provided only once per account
c. Provide accurate information on the email account currently linked to KRAFTON ID
. If you do not have correct information on your email account, refer to FAQ. Please note that we cannot unlink your account if email account info is not provided.
d. Enter your personal info (game nickname, Steam ID, etc.)