How to Reset the Secondary Password

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If you wish to change your currently used secondary password, you can do so directly in-game.
Please refer to the instructions below for how to reset your secondary password..


Select [Career] → [Overview] → [Reset Secondary Password]

Review the information, then select [Next]

Enter the mobile phone number to receive the PIN code, then select [Send]

Enter the PIN code received on the entered mobile phone number, then select [Confirm]

⑤ Reset the secondary password to a 6–8 digit number.

Re-enter the new secondary password.

Select [Restart Lobby] to complete the secondary password setup


※ If you are unable to use the mobile phone number entered when setting up the secondary password, or if you suspect account compromise, please contact PUBG Support.

Go to the PUBG Support Inquiry Registration Page

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