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  1. PUBG Support
  2. GAMEPLAY RELATED
  3. Technical Issues

Technical Issues

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  • Game crashes after the PUBG logo appears
  • Failed to initialize steam error
  • BattlEye launcher error or issues when Starting BattlEye service
  • I just received this item but it says I cannot trade it
  • Unable to connect to server. The firewall may also block the connection.
  • Error "d3dx9_39.dll" is showing up. How do I fix it?
  • Why doesn't my voice chat work?
  • Is ReShade okay to use?
  • Can I modify files in the folder where the game is installed?
  • Clicking the Menu button does not work properly after changing the resolution
  • The game starts up but there is nothing on the screen
  • The game goes into lobby screen, but the game does not start.
  • The game isn't going past the loading screen
  • The game is force closing and crashing
  • Cannot connect to the server issues
  • tslgame.exe application error
  • Using wireless LAN
  • Using a router
  • Creating a new administrator account
  • Low performance when using notebooks
  • IP Update, Reset and Flush DNS
  • Lowering game settings
  • Checking your system for overheating
  • What is frame rate (FPS)?
  • Ways to improve frame rate (FPS)
  • What happens when frame rate(FPS) drops?
  • How can I save a list of programs running in Task Manager?
  • Are there any suggestions to fix firewall issues?
  • What can I do to reduce lag in my gameplay?
  • There is an error installing or running the game. However, with the information in the FAQ it still isn't resolved
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