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  1. PUBG Support
  2. GAMEPLAY RELATED
  3. Technical Issues

Technical Issues

  • How to verify the integrity of game files
  • Chatbot - new support channel
  • GENERAL CRASHING AND PERFORMANCE GUIDE
  • GENERAL CONNECTIVITY GUIDE
  • What are the minimum and recommended requirements to play PUBG?
  • Guide for Collecting Data Related to Loading Delay Issue After Match
  • Chatbot - new support channel
  • Failed to initialize BattlEye Service: Driver Load Error (577)
  • When I start the game I see a Xenuine error message that says “Application is interrupted by external software.
  • Game keeps crashing
  • Error - [25] BattlEye: Corrupted Data - please perform a clean game reinstall
  • PUBG is not starting/launching due to the new anti-cheat solution.
  • Unable to connect to server. The firewall may also block the connection.
  • Why doesn't my voice chat work?
  • Is ReShade okay to use?
  • The game is force closing and crashing
  • Game crashes after the PUBG logo appears
  • How to resolve TslGame.exe error?
  • Error: "Failed to initialize STEAM"
  • BattlEye launcher error or issues when Starting BattlEye service
  • Lowering game settings
  • Checking your system for overheating
  • Are there any suggestions to fix firewall issues?
  • Fixing "Frequency Out of Range" issues
  • How do I update my AMD graphics card?
  • Cannot connect to the game
  • Game Crashing
  • Lagging / Choppy Gameplay
  • I just received this item but it says I cannot trade it
  • Will you be releasing on other platforms?

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